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Frequently Asked Questions


Shipping


How soon will my order be shipped?

Typically we ship within 48 hours many orders ship the same day.



Can I pick up my order if I?m going to be in the Black Hills area?

Absolutely! We offer in store or curbside pickup at our Rapid City, SD location.  Just select Pickup at check out and you will not be charged shipping costs.  We will email or call you when your order is ready for pickup.  For curbside pick up just call us at 605-787-0836 and we will bring your order to your vehicle.  Pickup is available during our normal business hours Monday- Friday 9 a.m. to 5:00 p.m. Saturday 9:00 a.m. to 3:00 p.m.



What are your shipping rates?

We currently ship via Standard Flat Rate Shipping. Shipping time is 3-5 business days from ship date.

Due to size of products your shipping may be more or less and will be charged accordingly.

From To Rate
$.01 $10.00 $5.65
$10.01 $50.00 $10.65
$50.01 $100.00 $17.10
$100.01 $299.99 $22.50
$300 and up Free



Fabric


Can I order less than one yard?

Yes our minimum order for fabric is 1/2 yard cuts. After that you can order in 1/4 yard increments.



Can I order fat quarters?

We are unable to ship single fat quarters but we have a selection of fat quarter bundles that are available for purchase.




Order Changes


Can I make a change to my order or cancel it?

We process orders quickly and often can not accommodate changes one hour after the order is placed.  Please call us at 605-355-0178 if you need to make a change and we will do our best to accommodate you.  Orders that have already been cut will incur a 20% re-stocking fee if cancelled prior to shipping.




Store Sales


I recently placed an order and now an item is on sale can I get a refund for the difference?

Sale prices are only active for the date range they are advertised.  Sales can not be applied retroactively to an order or item.