We want our customers to be 100% satisfied with their purchases. If for some reason you are not satisfied we have a 30-day return policy. If you are local please stop in with your return and receipt and we will gladly help you. If it is an item that was shipped please call us before sending the item back so we can provide additional instructions.
If your item is damaged or you are missing an item please contact us within 30-days of purchasing your in-store order or receiving your mail-order. Returns are processed for store credit on a gift card or in the original form of payment. Original receipt must be included with the return. If it is past 30-days we can not replace, refund or reship the items. Return shipping will be at the buyers expense.
Exceptions to our 30-day policy: Sale items are non-refundable. Bolted fabric that has been cut can not be returned. Patterns and books can not be returned due to copy-write laws.
All returns must be in new condition and be in original packaging. Returns with noticeable odors such as smoke can not be refunded. We are unable to accept a return if an item has been used.
Manufacturer Warranties: Please follow the instructions that came with your product for repairs or replacement. We can not accept damaged returns of products that are warrantied.
Collection of your Personal Information
In order to better provide you with products and services offered, Quilt Connection, Etc. may collect personally identifiable information, such as your:
First and Last Name
If you purchase Quilt Connection, Etc.'s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited, to communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Quilt Connection, Etc. collects and uses your personal information to operate and deliver the services you have requested.
Quilt Connection, Etc. may also use your personally identifiable information to inform you of other products or services available from Quilt Connection, Etc. and its affiliates.
Sharing Information with Third Parties
Quilt Connection, Etc. does not sell, rent or lease its customer lists to third parties.
Quilt Connection, Etc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Quilt Connection, Etc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Quilt Connection, Etc., and they are required to maintain the confidentiality of your information.
Quilt Connection, Etc. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Quilt Connection, Etc. or the site; (b) protect and defend the rights or property of Quilt Connection, Etc.; and/or (c) act under exigent circumstances to protect the personal safety of users of Quilt Connection, Etc., or the public.
Tracking User Behavior
Quilt Connection, Etc. may keep track of the websites and pages our users visit within Quilt Connection, Etc., in order to determine what Quilt Connection, Etc. services are the most popular. This data is used to deliver customized content and advertising within Quilt Connection, Etc. to customers whose behavior indicated that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Quilt Connection, Etc. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Quilt Connection, Etc. website.
The Quilt Connection, Etc. website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. the purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Quilt Connection, Etc. to recall your specific information on subsequent visits. This simplifies the process of recording our personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Quilt Connection, Etc. website, the information you previously provided can be retrieved, so you can easily use the Quilt Connection, Etc. features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Quilt Connection, Etc. services or websites you visit.
This website contains links to other sites. Pleas be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Quilt Connection, Etc. secures your personal information from unauthorized access, use, or disclosure.
Quilt Connection, Etc. uses the following methods for this purpose:
When personal information (such as credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alterations of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent tot the Internet which are beyond our control; and(b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, When our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with existing legal obligations; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Quilt Connection, Etc. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you much ask your parent or guardian for permission to use this website.
From time to time, Quilt Connection, Etc. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open and email from Quilt Connection, Etc. or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Quilt Connection, Etc., you may opt out of such communications by replying STOP or Clicking on the UNSUBSCRIBE button.
Changes to this Statement
Quilt Connection, Etc. welcomes your questions or comments regarding the Statement of Privacy. If you believe that Quilt Connection, Etc. has not adhered to this Statement, please contact Quilt Connection, Etc. at:
Quilt Connection, Etc.
522 St. Joseph Street
Rapid City, SD 57701
Effective as of March 3, 2002